Every area has a lot of hotels and resorts for the visitors and tourists from various places and countries. It is necessary to maintain the hotels and resorts to keep up the goodwill of the hotel. Moreover it is necessary to keep the tourists happy so that they come back again and again to the hotel and resorts. The garden island accommodation provided to the customers should be up to the mark. The resort’s infrastructure should be good and attractive. It should be maintained by the staff. Various factors like cleanliness, hygiene etc. must be looked upon so that the customers are happy.
Another factor to look upon is the budget. The tariff of the resorts or hotel should not be too much. It should be according to the facilities provided. The hotel must also check up with the tariffs of the other hotels in the same location and must set up a price equaling the others. The tourists will prefer a hotel with fewer tariffs. If the price is more, then the tourist will switch to the other hotels. The location of the hotel must be a prime one. This factor is necessary to attract a lot of customers and tourists. A market area near to the hotel is preferable.
The facilities of the hotel should be up to the mark. The staff should be cooperative and listen to the customers. The staff facilities should be provided 24X7. A well maintained bed and breakfast at Perth accommodation must be delivered. A few hotels also provide complimentary breakfast or dinner to the tourists. It is a way of gesturing the customers. The staff must be reliable and faithful. The cleaning staff must also be dependable as a lot of valuables of the customers are kept in the rooms.
It is very important that the customer is enjoying his stay in the hotel and spending a good time there. The view from the hotel matters a lot. The customer on a holiday will want to spend a good time to aspire the beauty of nature. He may want to spend a good time with his family on the trip. The hotels must have play rooms for the children so that the parents are free to leave their kids. There should be maids and care taker so that the parents are free. Facilities like gymnasiums, tennis courts, badminton courts etc. must be there in the hotels so that the customers are satisfied and happy being in the hotel. There are various purposes for a person who stays in a hotel or a resort. A person may be on a vacation or a person may be on a business tour. So a person on a vacation would want all these facilities to be there in the hotel only so that he fully enjoys himself with his family.
Another important factor is that the security must be there within the hotel or the resort. Without security the clients will not feel comfortable to be in the place. CCTV cameras must be installed in the hotels. Hence, all these factors are very important for the smooth functioning of the hotel and retain the customers.